1. What is the processing and shipping time?

All orders are processed within 2–3 business days (excluding weekends & holidays). Standard U.S. shipping usually takes 3–7 business days. Expedited and international shipping options are available at checkout.

2. Do you ship internationally?

Yes, we do! International orders typically arrive in 7–21 business days depending on customs and location.

3. Are your products safe for children and breastfeeding moms?

Our products are made with natural, clean, and herbal ingredients. However, every body is different. We recommend checking with your healthcare provider before using herbal products while pregnant, breastfeeding, or giving to children.

4. What if my package is delayed or marked as delivered but I didn’t receive it?

Once a package leaves our facility, it is in the hands of the carrier (USPS, UPS, or FedEx). If marked as delivered but not received, please check with your local post office or neighbors first. If your order is lost or damaged, contact us within 48 hours with photos and details.

5. Do you offer returns or exchanges?

Due to the nature of our wellness and herbal products, returns and exchanges are limited. If you received the wrong item or your product arrived damaged, please reach out within 48 hours of delivery and we will make it right.

6. Are your products FDA approved?

Our products are not evaluated by the FDA. They are handcrafted with natural herbs and ingredients, designed for holistic wellness. They are not intended to diagnose, treat, cure, or prevent any disease.

7. How should I store my products?

Herbal teas & blends: Store in a cool, dry place away from direct sunlight.

Oils, butters, and salves: Keep sealed and away from heat to preserve freshness.

Refrigerate items like seamoss gel for best shelf life.

8.Do you make custom blends or consultations?

Yes! Raw Luv ORGANIX offers consultations and custom blends to support women’s health, fertility, and overall wellness. Contact us through our Consultation page for more info.